PRICING/PACKAGES/MENUS – Your selected date and quote is valid without deposit for 7 days. Upon receiving your deposit payment, The Maybree Group will send official confirmation, by email, advising your event date & pricing is complete and secure. If a deposit has not been received within 7 days, the date will not be held, and the pricing may fluctuate. Menus may change without notice pending availability & season. We will communicate all potential changes ahead of the event.
DEPOSIT & PAYMENT TERMS – To secure the date and quote of your function a deposit of 50% is required. This amount is non-refundable and deducted from the total quoted for the event. The final balance is due on the day of the event. Late payment of final balance may incur additional fees.
CANCELLATIONS – If an event is cancelled by the client, and no resolution can be found, the deposit paid will be retained by the caterer. All monies paid are non-transferrable. In events
CHANGES – If you have any changes, please contact us by email with your request. If we are unavailable on that date, we will strive to find another, otherwise our cancellation policy may apply.
PUBLIC HOLIDAY SURCHARGE – A surcharge of 10% applies to any event held on a public holiday.
FINAL NUMBERS, FOOD SELECTIONS & DIETARY REQUIREMENTS – Final numbers and food selections are required 2 weeks before the event and should include any dietary requirements. The chefs will prepare a suitable replacement if the menu does not provide for the guest’s requirements. If by chance a guest’s dietary requirements change on the day, there is the chance we will be unable to provide an alternate meal. Please contact us if you have any queries. Numbers under 20 guests may incur a surcharge.
CAKEAGE – If you would like to use your own cake, or one that a guest has provided, as dessert the following charge applies.
To cut and serve your cake would incur a fee of $2.00 per guest. Candles can be arranged on request. Singing optional yet encouraged.
INCIDENTS – Payment for any incidentals such as breakages, damages or losses that occur to any crockery, cutlery, glassware or linen, will be processed the next business day after your event. A credit card guarantee will be required to be provided to the Maybree Group, for such events.
HIRE – We have a range of hire items available. Please contact us for more information and prices.
STAFF – 1 x Chef is included in per head price for functions over 20 guests. additional Kitchen Staff/Chefs are available at $50.00 per hour with a minimum engagement of 4 hours each. Bar and Service staff are available at $40.00 per hour with a minimum engagement of 4 hours each. If event runs over allocated time and staff are required to stay longer than their booked time, the additional expense will be processed the next business day after your event.
TRAVEL TIME – Travel time over an hour will incur a minimum $100.00 surcharge. This will be added to your invoice.
RESPONSIBLE SERVICE OF ALCOHOL – The team at the Maybree Group and Little Piglet Catering practice is responsible service of alcohol and hold QLD & NSW RSA certificates.
CROCKERY & CUTLERY – All required crockery & cutlery is included in per head price, for events up to 30 guests. Anything over this and rental fees will be provided and added to the invoice. White cloth napkins are available for hire if required.
Coffee facilities are available upon request.
CATERING SET-UP (PRIVATE PROPERTY ONLY) – Please advise what cooking facilities (if any) are available on site. Attached photos of event space and cooking facilities may be required. All menus will be written around the available equipment and space. If a satellite kitchen needs to be constructed, fees will apply. If a menu cannot be completed due to lack of kitchen equipment and space, it hereby lands on the responsibility of the client, not the caterer.
PICKUP – A suitable time will be arranged with the clients if equipment needs to be picked up after the event.
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